Privacy Policy

This privacy policy tells you how your personal data is collected, processed and stored on the website.

The list below reproduces the different sections of this privacy policy, you can click directly on the headings below in order to access a specific section of this privacy policy.

1- Data controller / Contact

This privacy policy is intended to help you understand how your personal data is collected, processed and stored by CHÊNE VERT (hereinafter CHÊNE VERT, we, our and our), controller within the meaning of the European regulations on the protection of personal data, CHÊNE VERT Society SELAS with the capital of 2885334 euros, registered with the Trade and Companies Register of Rennes under the number 394260327, whose head office is located at 392 rue de la Sarre 44370 LOIREAUXENCE.

CHÊNE VERT can be reached via the following means of contact:

  • By contacting us via contact@hatchvetinstitute.com
  • By joining the +33 6 84 27 85 69
  • By sending us a letter to the address indicated above.

2- When is your personal data collected?

We receive and process a certain amount of information, which may include personal data about you when you access and use our site in a variety of ways:

– When you provide us directly with your personal data by filling in a registration or contact form provided for this purpose on our website
– When you link your account on the Site to an account opened on a third-party site or social network or within the limits permitted by the privacy settings you have set on that site or third-party social network.

Through our server log files and through our “cookie” tracking tools and technologies on our site, we track your activity and how you use our site.

You can choose to consent to cookies via our Cookies widget.

3- Processing of personal data carried out by CHÊNE VERT

We collect the following data (“first name”, “email”, “telephone”, “IP address”).

 

Why do we collect your personal data? Categories of Personal Data Collected What is the legal basis for us collecting your personal data for such a purpose?
We collect your personal data in order to identify you when using our site and to send you messages related to the proper administration of our site (e.g. confirmation of registration, modification of the site or terms of use, etc.) Identification data / Login Performance of the contract between us when you accept our general terms and conditions at the time of purchasing a service.
We collect your personal data in the case of online sales in order to invoice and deliver your order Identification Performance of the contract between us when you accept our general terms and conditions at the time of purchasing a service.
We collect your personal data in order to improve and optimize our site, for example by studying your behavior during your visit and drawing conclusions in order to make changes in terms of ergonomics and user experience. Usage and consumption data / Connection Our legitimate interest in providing and improving the user experience of our visitors and members of our site
We collect your personal data in order to understand your purchasing preferences and to provide you with commercial offers corresponding to services/products similar to those already ordered. Usage and consumption data / Connection Our legitimate interest in providing and improving the user experience of our visitors and members of our site.

4- Recipients of personal data

As the data controller, we will be the first recipients of your personal data. Your data will be more specifically processed by the staff within CHÊNE VERT.

We never share your personal data with third parties, except in the following special case:

– Your personal data may be communicated, if necessary, to the police authorities (on judicial requisition) or to any person legally authorised to receive this information (by order of the judge).

 

5- How will your personal data be hosted?

We ensure that personal data is secured in an adequate and appropriate manner and have taken the necessary precautions to preserve and have our hosting subcontractors preserve the security and confidentiality of the data and in particular to prevent it from being distorted, damaged or communicated to unauthorised persons.

Your data is hosted by HOSTINGER Švitrigailos str. 34, Vilnius 03230 Lithuania - Téléphone : +37064503378.

All personal data collected is hosted in Europe or in countries recognized by the European Commission as benefiting from adequate protection of personal data.

6- Retention period for the processing of personal data

Any personal data will be destroyed as soon as the user’s account is deleted. You may request the erasure of your personal data if you have not logged into your user account for a period of more than six (6) months.

Before being destroyed on our site, this data may be archived on separate databases in order to meet our legal obligations for a period not exceeding five (5) years from the date of its archiving.

7- Exercising legal rights

In accordance with European regulations on the protection of personal data, you have the following rights:

– A right of access allowing you at any time to know whether or not your personal data is being processed by us and, when it is, to have access to said personal data and to the information required by law concerning the methods of processing this data,
– A right to rectification allowing you to request that any inaccuracies concerning your personal data be corrected as soon as possible,
– A right to erasure, allowing you to request as soon as possible that your personal data be erased, provided that this request for erasure complies with the conditions required by applicable law,
– A right to limit the processing of your personal data, provided that this request for restriction complies with the conditions required by applicable law,
– A right to portability allowing you to receive your personal data in a structured, commonly used and machine-readable format, or to request that such personal data be transmitted to another data controller, provided that such portability request complies with the conditions required by applicable law,
– A right to object to the processing of your personal data for reasons relating to your particular situation, provided that this opposition complies with the conditions required by applicable law,
– The right to withdraw at any time the specific consent given to the collection of your personal data, in particular when the processing of your personal data is used for commercial prospecting purposes,
– The right to set guidelines for the retention, erasure and disclosure of your personal data as of your death.

These rights can be exercised by contacting us directly at the following email address: contact@hatchvetinstitute.com. With regard to the withdrawal of your consent for commercial prospecting purposes, an unsubscribe link will also be provided in any commercial solicitation addressed directly to you.

Complaints relating to the use of your personal data may, where applicable, also be addressed to the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX.